Frequently Asked Questions

Have questions about Flor y Fuego botanical magnesium skincare? You're in the right place. Our FAQ page covers everything from how to use our creams and sprays effectively to ingredient details and shipping policies. If you don't see your question here, feel free to reach out — we're always happy to help!

Product & Ingredients

What ingredients are in your magnesium creams, lotions, and sprays?

All our products are made with botanical, plant-based ingredients:

Magnesium Spray: Aqua (Water), Magnesium Chloride (from magnesium flakes in a 1:1 ratio)
Magnesium Cream: Magnesium Brine, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Butyrospermum Parkii (Shea Butter), Cera Alba (Beeswax), Maranta Arundinacea (Arrowroot), Dehydroacetic Acid (and) Benzyl Alcohol (and) Water
Magnesium Lotion: Aqua (Distilled Water), Magnesium Brine, Helianthus Annuus (Sunflower) Seed Oil, Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Butyrospermum Parkii (Shea Butter), Emulsifier, Cetyl Alcohol, Cetearyl Alcohol, Geogard ECT

All products are handmade in small batches in Hialeah, Florida.

Are your products vegan?

Most of our products are 100% plant-based and vegan. Our Magnesium Cream contains beeswax (Cera Alba), so it is not vegan. Our lotion, spray, soap, lip balm, facial moisturizer, and toner are all vegan and unscented.

Are your products cruelty-free?

Yes! We don't test on animals, and we don't support or use any ingredients or suppliers that test on animals.

Are your products suitable for sensitive skin?

Yes. Our formulations are designed to be gentle and use skin-safe botanical ingredients. All products are unscented and free from common irritants like synthetic fragrances, dyes, and harsh chemicals.

What's the difference between magnesium cream, lotion, and spray?

Spray: 100% magnesium brine (1:1 flakes:water). Fast-absorbing, can feel slightly oily or tacky on application, but absorbs fully. Best for quick, targeted relief. Can be washed off after 30 minutes if desired.
Cream: 46% magnesium brine with beeswax and butters. Richer, more emollient texture. Best for deep moisturizing and overnight use.
Lotion: 13% magnesium brine with sunflower, olive, and jojoba oils. Lighter texture, absorbs quickly. Best for daily full-body use.

Are your products safe for use during pregnancy or breastfeeding?

Yes. Magnesium is considered safe during pregnancy and breastfeeding when used topically. Our formulations use gentle, botanical ingredients. However, as with any new product, we recommend consulting your healthcare provider if you have specific concerns.

Do your products contain fragrances or essential oils?

No. All our products — lotion, cream, spray, soap, lip balm, facial moisturizer, and toner — are completely unscented. We don't add any fragrances or essential oils.

Usage & Application

How do I use topical magnesium products?

Spray: Shake well, apply 4–10 sprays to clean skin (calves, feet, shoulders, or any tense area). Massage in until absorbed. Can be washed off after 30 minutes if you prefer.
Cream: Scoop a small amount, massage into skin until fully absorbed. Best for targeted, intensive application.
Lotion: Apply to clean skin as a daily moisturizer, massage in until absorbed.

How often should I apply magnesium products?

Daily use is safe and recommended. Many customers use it once or twice daily — morning for muscle support, evening for relaxation and sleep.

How long does it take to absorb?

Most topical magnesium products absorb within 15–20 minutes. The spray may feel slightly tacky at first but will absorb fully. You can wash it off after 30 minutes if you prefer.

What are the benefits of using topical magnesium?

Topical magnesium supports muscle relaxation, helps reduce cramps and tension, promotes better sleep, and may help with stress relief. Magnesium ions can penetrate the skin in a concentration- and time-dependent manner.

Is it normal to feel tingling or warmth when applying magnesium?

Yes. A tingling or warming sensation is common, especially for first-time users or those with lower magnesium levels. This is caused by rapid absorption and increased blood flow to the area. The sensation typically decreases as your body's magnesium levels improve. Start with smaller amounts and gradually increase.

Can I use magnesium products alongside oral supplements?

Yes, topical and oral magnesium can be used together. Topical application bypasses the digestive system, which some people prefer.

Safety & Testing

Are your products FDA-approved?

No cosmetic products require FDA pre-approval (except color additives). Our products are formulated and labeled in compliance with FDA cosmetic regulations under the Federal Food, Drug, and Cosmetic Act.

Are your products safe for children?

Here's a quick guide for using magnesium products on children:

Age Group Recommendation
Under 2 years Consult your pediatrician before use
2–6 years Use sparingly on small areas (feet, calves). Start with 1–2 sprays or a pea-sized amount. Patch test first.
6–12 years Safe for regular use. Apply to feet, legs, or shoulders before bed. Start with small amounts.
12+ years Safe for adult-level use

Tips for kids:

Always patch test on a small area first (inner arm) and wait 24 hours
Apply to feet or calves rather than sensitive areas
Use the lotion for gentler application (lower magnesium concentration)
Watch for any redness or irritation and discontinue if it occurs
Keep out of eyes and avoid broken or irritated skin

What should I do if I experience irritation or an allergic reaction?

Discontinue use immediately. Wash the area with water. If irritation persists, consult a healthcare provider. Always patch test before first use, especially if you have nut allergies (our cream contains sweet almond oil).

Shipping & Delivery

Where do you ship?

We ship throughout the United States and Canada.

How much does shipping cost?

United States: Free shipping on orders over $100. Standard shipping rates apply for orders under $100.
Canada: Standard international shipping rates apply.

What carrier do you use?

We ship via USPS and other trusted carriers.

How long does processing take?

Orders are typically processed and shipped within 1–3 business days.

How will I know when my order has shipped?

You'll receive an email with tracking information once your order ships.

What if my package arrives damaged or is lost?

Contact us at admin@fyfskincare.com and we'll help resolve the issue.

Returns & Exchanges

What is your return policy?

Due to the nature of personal care and wellness products, we do not accept returns or exchanges. This policy helps ensure the safety and quality of all products for our customers.

What if I receive a damaged or defective product?

Contact us at admin@fyfskincare.com within 7 days of delivery and we'll make it right.

Ordering & Payment

What payment methods do you accept?

We accept all major forms of payment, including credit cards, debit cards, and digital payment options through our Shopify store.

Can I cancel or modify my order?

Yes! If you need to cancel or modify your order, please contact us as soon as possible at admin@fyfskincare.com. We'll do our best to accommodate your request before it ships.

Do you offer gift cards?

Yes! We offer digital gift cards that are sent via email. Perfect for gifting Flor y Fuego to someone special.

Do you offer wholesale?

Yes! Visit our wholesale storefront at naturanutrirebotanicalskincare.faire.com to browse wholesale pricing and place bulk orders.

About Flor y Fuego

What is Flor y Fuego?

Flor y Fuego is a botanical skincare brand rooted in Latin heritage and the art of intentional living. Formerly Natura+Nutrire, the rebrand reflects a deeper expression of warmth, culture, and a vibrant, tropical identity. Inspired by the richness of my Hispanic/Latina roots, Flor y Fuego is a celebration of passion, plants, and self-care as ritual. Each magnesium-based formula is thoughtfully crafted to support rest, ease, and daily renewal—offering products that feel as nourishing as they are beautiful.

Where are your products made?

All products are handmade in small batches in Hialeah, Florida.

What makes your botanical skincare different?

Our products combine research-backed magnesium levels with botanical ingredients, Latina-owned warmth, and precise transparency. We disclose exact magnesium content per product, which many competitors don't. Everything is unscented, making it perfect for sensitive skin.

How should I store my products?

Store in a cool, dry place away from direct sunlight and extreme temperatures. Keep containers tightly closed to maximize shelf life.

Still Have Questions?

We're here to help! Reach out to us at admin@fyfskincare.com and we'll get back to you as soon as possible.